Welcome to https://wpglozin.com/ (“we”, “our”, or “the store”). This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online for fashion products.
We do not sell or rent your personal data. We may share your information only with:
If you have any questions regarding this Privacy Policy, please contact us at support@fashionstore.com.
Welcome to GlamourVault.lk.
By accessing, browsing, or using our website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy. Please read them carefully before placing an order or using any of our services.
At GlamourVault.lk, we are committed to offering a smooth, trustworthy, and transparent shopping experience. These Terms explain how our website, products, payments, deliveries, returns, and related services work.
By using GlamourVault.lk, you confirm that you are using this website lawfully and in accordance with these Terms and Conditions.
We reserve the right to update, change, suspend, or discontinue any part of the website, its services, or its content at any time without prior notice, where necessary.
Your continued use of the website after any updates or changes means that you accept those revised Terms and Conditions.
At GlamourVault.lk, we trade only genuine products sourced directly from production houses, authorized distributors, and trusted suppliers.
We make every effort to ensure that all product information displayed on the website is accurate and up to date. However, brands may occasionally update their packaging, labelling, ingredient lists, or product appearance. For this reason, product images shown on the website are for illustration purposes only, and the actual item received may differ slightly in appearance while remaining the same genuine product.
All products listed on the website are subject to availability.
We reserve the right to:
All prices displayed on GlamourVault.lk are in Sri Lankan Rupees (LKR).
We take reasonable care to ensure that pricing, promotions, and product descriptions are correct. However, in the event of an error in pricing or product information, GlamourVault.lk reserves the right to correct such errors and cancel or refuse affected orders where necessary.
Accepted payment methods will be displayed at checkout. Orders will only be processed once payment confirmation is received, where applicable.
Promotion Codes and Gift Vouchers
Only one promotion code or gift voucher code may be redeemed against a single order unless otherwise stated.
Promotional discounts and special offer prices are valid only during the stated promotional period. GlamourVault.lk does not provide refunds, reimbursements, or price adjustments for items purchased before or after a promotional period at a different price.
Once an order is placed, you will typically receive an order confirmation. This confirmation does not necessarily mean the order has been finally accepted for fulfilment.
All orders are subject to:
If a product becomes unavailable after your order has been placed, or if there is a stock discrepancy, pricing issue, or technical error, we reserve the right to cancel the affected order. In such cases, we will notify you as soon as possible and arrange the appropriate refund where applicable.
GlamourVault.lk aims to provide reliable delivery services to the regions specified on our website.
Shipping costs and estimated delivery times will be shown at checkout. These delivery timelines are estimates only and may vary depending on courier operations, location, weather, public holidays, or other circumstances beyond our control.
Customers are responsible for ensuring that the delivery address, contact number, and all order details entered at checkout are correct and complete.
Important Delivery Conditions
GlamourVault.lk reserves the right to:
If an order is returned to GlamourVault.lk by the courier or postal service because it was not collected, not accepted, or the address provided was incorrect or incomplete, the order may be treated as cancelled. In such cases, the customer may be eligible for a refund of the product value only, and shipping or postal charges will not be refunded.
If you do not receive your order, you must notify GlamourVault.lk in writing or by email within 45 working days from the date of dispatch. Claims made after this period may not be accepted.
While we do our best to ensure safe and timely delivery, GlamourVault.lk cannot be held liable for delays, failed deliveries, or damage caused during transit where such matters are beyond our reasonable control.
We want our customers to shop with confidence. If there is an issue with your order, we will do our best to resolve it fairly and efficiently.
Return Eligibility
Customers may initiate a return request within 3 days of receiving the order.
Returns or refunds will only be accepted in the following situations:
Items Not Eligible for Return or Refund
Returns or refunds will not be accepted for:
All returned items must be:
Refund and Exchange Policy
Cash refunds are generally not available for paid orders, except in approved cases such as stock discrepancies, dispatch errors, or eligible return claims accepted by GlamourVault.lk.
Where applicable, customers may exchange a purchased item for another item of the same value. If the replacement item has a higher price, the customer must pay the difference.
If a refund is approved, shipping charges may be deducted from the refund value unless the refund is due to an error on our part or stock unavailability.
If an item becomes unavailable after purchase due to inventory discrepancies, we will notify you promptly and process a full refund including shipping charges.
If your order is approved for a refund, the estimated processing time will depend on the payment method used at checkout.
Payment Method | Refund Method | Estimated Refund Time |
Debit / Credit Card | Payment Reversal to Debit / Credit Card | 5 to 7 Working Days |
Cash on Delivery | Bank Deposit | 3 to 5 Working Days |
KOKO | Debit / Credit Card Refund | 10 to 15 Working Days |
Mintpay | Debit / Credit Card Refund | 10 to 15 Working Days |
Refund timelines are estimates and may vary depending on the bank, card provider, payment platform, or other third-party processing times.
Customers are advised to carefully review all order details before submitting an order, including:
Once an order has been placed, changes may not be possible.
GlamourVault.lk will not be responsible for any inconvenience, delay, or loss arising from incorrect details provided by the customer at the time of purchase.
Customer satisfaction is important to us. If you are unhappy with any service provided by GlamourVault.lk, please contact us using our official customer service channels.
You may contact us at: +94 XX XXX XXXX
All complaints will be acknowledged within seven working days, and we will keep you informed regarding the status and progress of your complaint.
GlamourVault.lk respects your privacy and is committed to protecting your personal information.
We do not provide your personal details to third parties unless:
Any information you provide to us, including your name, email address, contact details, delivery details, and payment-related information, will be handled in accordance with our Privacy Policy.
If you create an account on GlamourVault.lk, you are responsible for maintaining the confidentiality of your login details, including your username and password.
You are also responsible for all activities carried out under your account.
GlamourVault.lk will not be liable for any loss or damage caused by unauthorized use of your account unless such loss results from our negligence or failure to maintain reasonable security standards.
All content on the GlamourVault.lk website, including but not limited to:
is the property of GlamourVault.lk or its content providers and is protected by applicable intellectual property laws.
This content is made available for personal shopping and informational use only. It must not be copied, reproduced, republished, distributed, modified, or used for commercial purposes without prior written permission from GlamourVault.lk.
While we aim to provide accurate information, quality products, and dependable service, GlamourVault.lk does not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
To the fullest extent permitted by law, GlamourVault.lk shall not be liable for any indirect, incidental, or consequential loss, damage, or inconvenience arising from:
Nothing in these Terms is intended to exclude any rights that cannot legally be excluded under applicable law.
GlamourVault.lk reserves the right to amend, revise, or update these Terms and Conditions at any time for legal, regulatory, operational, business, or security reasons.
Where significant changes are made, we may notify customers through the website, email, or other appropriate communication channels. However, it is the customer’s responsibility to review the Terms and Conditions periodically to remain informed of any updates.
If you have any questions regarding these Terms and Conditions, please contact GlamourVault.lk through our official website contact channels.
At GlamourVault.lk, we value transparency, authenticity, and customer trust. These Terms and Conditions are designed to create a fair and safe shopping experience for both our customers and our business.
We encourage all customers to read these Terms carefully before placing an order.
