Last Updated: October 2026
At Glamour Vault, we respect your privacy and are committed to protecting the personal information you provide when visiting or purchasing from our website.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
Information We Collect
When you visit, register, communicate with us, or place an order through Glamour Vault, we may collect information such as:
Your name
Billing and delivery address
Email address
Telephone number
Order and purchase information
Account information, if you create an account
Information you voluntarily provide when contacting customer support
IP address, browser type, device information, and website activity
Cookies and similar technical information
Payment Information
When you make an online payment, payment information required to complete the transaction may be processed by our authorized third-party payment service providers.
Glamour Vault does not intend to directly store your complete credit or debit card details when payments are processed through an external payment gateway.
Payment transactions may therefore also be subject to the privacy and security policies of the relevant payment provider.
How We Use Your Information
We may use your personal information to:
Process and confirm orders
Process payments
Arrange shipping and delivery
Provide order status information
Communicate with you regarding your purchases
Handle returns, exchanges, and refunds
Respond to questions and customer support requests
Maintain and administer customer accounts
Detect and prevent fraudulent or unauthorized transactions
Improve our website, products, and customer experience
Maintain appropriate business and transaction records
Send promotional communications where permitted and, where required, with your consent
Comply with applicable legal and regulatory requirements
Sharing of Information
We do not sell your personal information.
We may share information where reasonably necessary with trusted third parties that help us operate our business, including:
Payment processors and payment gateways
Banks and financial institutions involved in processing transactions
Delivery and courier companies
Website hosting and technology service providers
Analytics and communication service providers
Professional advisers and service providers
Government, regulatory, or law-enforcement authorities where disclosure is required by applicable law
We aim to disclose only the information reasonably necessary for the relevant service or legal requirement.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Keep the website functioning correctly
Remember customer preferences
Maintain shopping-cart and session information
Understand website usage and performance
Improve our services
Support analytics, advertising, or marketing activities where applicable
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain transaction and business records, resolve disputes, prevent fraud, and comply with legal, accounting, or regulatory obligations.
Your Information
You may contact us if you wish to inquire about, correct, or update personal information that you have provided to us.
Where applicable under relevant law, you may also request access to or deletion of certain personal information, subject to any legal or legitimate business requirements requiring us to retain it.
Third-Party Links
Our website may contain links to third-party websites or services. Glamour Vault is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of those services separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
The latest version will be published on this page with an updated revision date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how Glamour Vault handles your personal information, please contact us using the contact information available on our website.
Website: glamourvault.lk
