Last Updated: October 2026
Welcome to Glamour Vault.
These Terms & Conditions govern your access to and use of the Glamour Vault website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. Use of Our Website
You agree to use the Glamour Vault website only for lawful purposes.
When providing information during registration, checkout, or communication with us, you agree to provide accurate, complete, and current information.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
2. Products
Glamour Vault sells cosmetics, beauty products, accessories, personal-care products, and other products displayed on our website.
We make reasonable efforts to provide accurate product descriptions, specifications, photographs, colors, and other information.
However, actual product appearance, packaging, or colors may vary slightly from photographs displayed online due to packaging updates, screen settings, photography, manufacturing changes, or other reasonable factors.
3. Product Availability
All products are subject to availability.
Adding a product to your shopping cart does not guarantee that the product will remain available until your order has been successfully placed and confirmed.
If an ordered product becomes unavailable, we may contact you to arrange an alternative, remove the unavailable product from the order, or provide an appropriate refund.
4. Pricing
Prices displayed on the Glamour Vault website are shown in the currency indicated on the website.
We make reasonable efforts to ensure that prices are accurate. However, errors may occasionally occur.
We reserve the right to correct genuine pricing or product-information errors. If an error affects an order you have already submitted, we may contact you before processing the affected item.
Prices, promotions, discounts, and special offers may change without prior notice unless otherwise stated.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
Product unavailability
Incorrect pricing or product information
Payment failure
Suspected fraudulent or unauthorized transactions
Incorrect customer or delivery information
Technical or system errors
If payment has already been successfully collected for an order that we subsequently cancel, the applicable amount will be refunded using the appropriate payment method.
6. Payments
Customers must provide valid and accurate payment information.
By submitting payment, you authorize the applicable amount, including the product price and any applicable delivery charges, taxes, or other charges disclosed during checkout, to be charged through your selected payment method.
Online payments may be processed by authorized third-party payment processors or payment gateways.
Glamour Vault does not intend to directly store complete card details when payment information is securely handled by the applicable payment provider.
7. Shipping and Delivery
We make reasonable efforts to process and deliver orders within the estimated delivery period communicated through our website or during checkout.
Delivery times are estimates and may vary depending on:
Customers are responsible for providing an accurate and complete delivery address and valid contact information.
Glamour Vault is not responsible for delays caused by incorrect delivery information supplied by the customer or circumstances outside our reasonable control.
8. Returns, Exchanges and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Refund Policy, which forms part of these Terms & Conditions.
Because Glamour Vault sells cosmetics, beauty, and personal-care products, certain opened, used, or unsealed products may not be eligible for return for health and hygiene reasons, except where the product was supplied damaged, defective, or incorrectly.
Please review our Refund Policy before completing your purchase.
9. Product Use
Customers are responsible for reviewing product descriptions, ingredients, directions, warnings, and other information supplied with products before use.
Individual results and reactions to cosmetic, skincare, beauty, or personal-care products may vary.
If you have allergies, sensitivities, medical concerns, or uncertainty about whether a particular product is suitable for you, you should review the product’s ingredients and seek appropriate professional advice before use.
Products must be used according to the manufacturer’s instructions.
10. Promotions and Discount Codes
Promotional offers, discount codes, vouchers, and special pricing may be subject to specific eligibility requirements, expiry dates, product restrictions, minimum-order requirements, or other conditions.
Unless otherwise stated, promotional offers cannot necessarily be combined.
We reserve the right to withdraw or correct promotions affected by genuine technical or pricing errors.
11. Intellectual Property
Unless otherwise stated, the Glamour Vault website and its original content, branding, logos, graphics, text, layout, and other materials are owned by or licensed to Glamour Vault and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, republish, or commercially exploit our protected website content without prior authorization.
Third-party trademarks and product names remain the property of their respective owners.
12. Website Availability
We aim to maintain reliable access to our website but cannot guarantee that the website will always operate without interruption or errors.
We may temporarily suspend, modify, or restrict access for maintenance, security, technical, or operational reasons.
13. Limitation of Liability
To the extent permitted by applicable law, Glamour Vault will not be responsible for indirect, incidental, or consequential losses arising from use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law.
14. Privacy
Your use of our website and the personal information you provide to us are also governed by our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, and protect personal information.
15. Changes to These Terms
We may update these Terms & Conditions when necessary.
Changes will be published on this page, and the revised version will apply from the date indicated on the page.
16. Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.
Any dispute arising in connection with these Terms & Conditions or transactions made through Glamour Vault will be handled in accordance with applicable Sri Lankan law and subject to the jurisdiction of the competent courts of Sri Lanka.
17. Contact Us
If you have questions about these Terms & Conditions, an order, payment, delivery, return, or any other matter relating to Glamour Vault, please contact us using the contact information provided on our website.
Website: glamourvault.lk
